Why Cummins Sales & Service?

Service Solutions is the after sales support entity of Cummins Sales and Service. At Service Solution our major endeavor is to create value for the customer by providing maximum uptime of the equipment powered by Cummins engines. We do this by offering customized maintenance contracts as per the need of the customer.

Why Cummins Solutions:

• Proactive maintenance management

• Assured response, resolution and availability levels

• 95% uptime anywhere in the country

• One Point Contact for service & Focused key account management

• Operations & Maintenance

• Complete DG health check

• Power management contract

• Plant operational problem analysis

• Pan India / Regional Coverage

• Parts and Consumables inventory maintained at site

• Value-added services– energy audits, harmonic analysis and complete health check-up Annual / half-yearly MIS Management Information System / Service Level Agreement and DG set-up time

Product Offerings:

• Visit Based Contracts : Contract covers predefined number of visits, parts, labor charges and is provided as and when demanded by the customer. The responsibility of performing maintenance job as per manufacturer recommended schedule lies solely with the customer. Post visit our engineer provides job done report along with recommendations for engine maintenance for trouble free operation

• Schedule Maintenance Contracts:  We carry out maintenance for defined jobs such as B and C checks at manufacturers recommended intervals at predefined rates.

• Comprehensive Maintenance Contracts :  In this model responsibility of preventive maintenance , minor spares , consumables , labor and minor repairs is on us and jobs are carried out as per manufacturers recommendation .

• Operations / Escorting Maintenance Contracts :  In this contract we provide manpower for operating engines/ generators as per customer requirement

• Long Term Cost per Hour (CPH) Contracts:  In this type of contract the customer pays on a per hour basis of engine operation for defined scope of maintenance

• Customized Contracts :  Here contracts are tailor made as per requirement of customer and can also a combination of any of the above contact models

• One Time Job:  We provide following jobs on one time basis or even as part of the above stated contract models

  • D-Check

  • PCC Conversion

  • Acoustic Enclosure

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 Segments we serve:

• Power Generation

• Mining

• Railways

• Oil & Gas